Using Arodya means you accept our coordination-only role. Please read these terms carefully before using our services.
Last updated: January 2025
Acceptance of terms
By accessing or using Arodya's services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
Service description
Arodya provides information and coordination services for international patients seeking medical treatment in India. We act as a liaison between patients and healthcare providers, facilitating communication and organizing logistics.
No medical advice
We do not provide medical advice, diagnosis, or treatment. All clinical decisions are made by licensed medical professionals. Our role is strictly limited to coordination and administrative support.
Hospital independence
Final medical decisions and pricing are determined by licensed providers and hospitals. We present options but do not control or guarantee treatment outcomes, costs, or availability.
User responsibilities
You are responsible for providing accurate medical information, following medical advice from licensed professionals, and making informed decisions about your healthcare. You must verify all information with healthcare providers.
Limitations of liability
Arodya is not liable for medical outcomes, treatment complications, or decisions made by healthcare providers. Our liability is limited to coordination services only.
Payment terms
Payment for medical services is made directly to hospitals and healthcare providers. Arodya's coordination fees are separate and clearly disclosed before engagement.
Cancellation policy
Cancellation terms vary by hospital and service. We will communicate applicable cancellation policies and work with you to minimize financial impact where possible.
Modifications
We reserve the right to modify these terms at any time. Significant changes will be communicated via email. Continued use of our services constitutes acceptance of updated terms.
Key points to remember
- Coordination only. We facilitate connections, not medical decisions.
- Licensed professionals. All medical decisions are made by qualified doctors.
- Transparent pricing. Clear disclosure of all coordination fees.
- Your control. You make all final decisions about your care.
Questions about these terms
Our team is available to clarify any aspect of our service agreement. See also the medical disclaimer, the privacy policy and the cookie policy, or contact us.
