Emergency Contacts & Helpline Numbers in India for Medical Tourists 2026
Emergency Contacts & Helpline Numbers in India for Medical Tourists 2026
Before you arrive in India for medical treatment, save these numbers. An emergency — whether medical, legal, or personal — is not the time to search for contact information. This guide compiles the essential emergency contacts for African medical tourists in India, including national services, hospital emergency lines, embassy contacts, and Arodya's 24/7 patient helpline.
India's Universal Emergency Numbers
| Service | Number | Notes |
|---|---|---|
| All emergencies (Police / Ambulance / Fire) | 112 | Nationwide; English and Hindi; free from all phones |
| Medical emergency / Ambulance | 108 | Free government ambulance service in most states |
| Police | 100 | Direct police emergency line |
| Fire | 101 | Fire brigade direct |
| Women's helpline | 1091 | For harassment incidents |
112 is the number to remember. It works even without mobile data, even on a locked phone, even from a foreign SIM. 112 operators are trained to handle English-language calls and will dispatch the appropriate service.
Hospital Emergency Departments: Key Cities
Save the emergency number for your specific hospital. Below are the emergency contact numbers for hospitals most frequently used by Arodya patients:
Delhi NCR:
- Fortis Memorial Research Institute, Gurgaon: +91-124-4962200 (Emergency)
- Medanta – The Medicity: +91-124-4141414 (switchboard, ask for emergency)
- Apollo Hospitals Sarita Vihar: +91-11-71791090
- Max Super Speciality, Saket: +91-11-26515050
Mumbai:
- Kokilaben Dhirubhai Ambani Hospital: +91-22-42696969
- Hinduja Hospital Mahim: +91-22-24452222
- Tata Memorial Hospital: +91-22-24177000
Chennai:
- Apollo Hospitals Chennai: +91-44-28293333
- Sri Ramachandra Hospital: +91-44-45928000
Hyderabad:
- Apollo Hospitals Jubilee Hills: +91-40-23607777
- KIMS Hospitals: +91-40-44885000
- Yashoda Hospital: +91-40-45677777
Bangalore:
- Manipal Hospital Old Airport Road: +91-80-25024444
- Apollo Hospitals Bannerghatta Road: +91-80-26304050
African Embassy Contacts in New Delhi
If you lose your passport, face legal issues, or need emergency repatriation assistance, your country's embassy or high commission in New Delhi is your first government contact.
| Country | Embassy/High Commission | Phone (New Delhi) |
|---|---|---|
| Nigeria | Nigerian High Commission, 21 Olof Palme Marg | +91-11-26882148 |
| Kenya | Kenya High Commission, 34 Parishad Marg | +91-11-26881673 |
| Ghana | Ghana High Commission, 50-N Satya Marg | +91-11-26886676 |
| Tanzania | Tanzania High Commission, EP-11 Chandragupta Marg | +91-11-26111508 |
| Ethiopia | Embassy of Ethiopia, 7/50-G Satya Marg | +91-11-26110696 |
| Uganda | Uganda High Commission, EP-6 Chandragupta Marg | +91-11-26119362 |
| South Africa | South Africa High Commission, B-18 Vasant Marg | +91-11-26149411 |
| Zimbabwe | Embassy of Zimbabwe, B-12 Vasant Marg | +91-11-26152862 |
| Angola | Embassy of Angola, EP-12 Chandragupta Marg | +91-11-26117124 |
| Senegal | Embassy of Senegal, B-4/19 Vasant Vihar | +91-11-26152048 |
| Cameroon | Embassy of Cameroon, SP-10 Vasant Vihar | +91-11-26143153 |
| Côte d'Ivoire | Embassy of Côte d'Ivoire, 12 Poorvi Marg | +91-11-26889175 |
Tip: Register your stay in India with your country's foreign affairs ministry before departure. This makes emergency consular assistance faster.
What to Do in Different Emergency Scenarios
Medical Emergency Outside the Hospital
- Call 112 immediately
- State your location clearly (hotel name, room number, or street address)
- Call your Arodya coordinator's 24/7 helpline
- Ask hotel reception staff for assistance (available around the clock at most hotels)
- Keep your medical summary card (provided by Arodya) with you at all times — it contains your diagnosis, medications, allergies, and treating hospital contact
Passport Lost or Stolen
- File a police report immediately at the nearest police station (or call 100)
- Contact your embassy in New Delhi
- Call Arodya — we can assist with translating, accompanying you to the police station, and coordinating with your embassy
- Your embassy will issue an Emergency Travel Document to allow your return
Serious Accident (Road Traffic, Fall)
- Call 112 for ambulance
- Do not move a patient with possible spinal injury
- Call Arodya's helpline so we can coordinate your transport to the most appropriate hospital
- Hospital emergency departments must treat you regardless of your ability to pay immediately — present your medical summary card and passport
Medication Emergency (Ran Out, Stolen, or Wrong Dosage)
- Contact your treating hospital's pharmacy or ward
- Indian pharmacies are open until 9–10 PM and 24-hour pharmacies exist near major hospitals
- All common medications are available in India — often at lower cost than your home country
- Your Arodya coordinator can help source specific medications and arrange emergency prescriptions
Your Arodya 24/7 Emergency Helpline
Every Arodya patient receives our dedicated patient support number at the start of their trip. Our team is available around the clock for:
- Medical emergencies (hospital coordination, ambulance dispatch)
- Safety incidents
- Family emergency back home requiring urgent return
- Medication and pharmacy queries
- Interpreter emergencies
- Insurance company escalations
This helpline is one of the most important reasons to travel with a reputable facilitator rather than arranging your own trip directly.
Learn how Arodya's full patient support works →
Essential Information to Keep With You at All Times
Print this out or save it as a screenshot before travel:
Your personalised emergency card should include:
- Your name and nationality
- Your diagnosis and current medications (with doses and allergies)
- Your treating hospital name and ward/room number
- Your treating doctor's name and direct number
- Arodya coordinator's mobile number (24/7)
- Your home country emergency contact (family name and number)
- Your travel insurance policy number and global assistance number
- Your embassy in New Delhi phone number
Arodya provides every patient a completed emergency card in digital and printed form at the start of their India journey.
Useful Apps to Download Before Arrival
- Google Maps: Works offline with downloaded city maps
- WhatsApp: Standard communication platform in India (most coordinators and hospital staff use it)
- Ola / Uber: Safe, licensed taxis — better than hailing street taxis
- Jio Health Hub or Practo: For finding nearby pharmacies and 24-hour services
- NITI Aayog's ABHA health app: Digital health ID, not essential but useful
Preparing Before You Arrive
Emergencies are unpredictable, but preparation reduces their impact. Before your departure:
- Save all emergency numbers in a clearly labelled phone contact group
- Share your hospital address, room number, and treating doctor's contact with your family at home
- Purchase comprehensive travel insurance including medical evacuation
- Brief your travel companion on emergency procedures
Start your Arodya consultation and receive your pre-travel briefing →
The goal is that you never need these numbers. But if you do — they should already be saved.
