Kokilaben Hospital, Mumbai
Mumbai

Kokilaben Hospital

Multi-specialty center with advanced diagnostics and care teams.

Treatments supported here

Kokilaben Hospital in Andheri West is one of Mumbai's largest private hospitals, and this page is about the practical side of using it: what the international patient route looks like, what an estimate should contain, and how to sequence a trip from Bengaluru so that money and time are not wasted.

The sequence that works

Records first. Send discharge summaries, imaging on disc, pathology slides where cancer is involved, and recent blood tests. A department reviews them and returns a written opinion with a treatment plan.

Estimate second. Ask for it itemised, not as a single figure. Then the visa invitation letter, which the hospital issues naming the treatment and expected dates, and which supports a medical visa application for you and an attendant.

Flights third, accommodation fourth, and booked for longer than you think you need. Arrive two to three days before the planned admission so pre-operative tests and the anaesthetic review are unhurried.

The common mistake is doing this in reverse: booking travel on a phone conversation, then discovering that a test is missing, a device must be ordered, or the surgeon is away that week.

What to check on the estimate

Six lines decide whether an estimate holds. The room category, since almost everything scales with it. The number of intensive care days assumed and the daily rate beyond them. Whether implants, stents or a prosthesis are included and at which brand. Whether pre-admission investigations are inside the package. Whether consultant fees are separate. And what happens financially if a complication extends the stay.

For cancer treatment, ask for the cost per chemotherapy cycle and the number of cycles planned, plus the cost of any molecular testing. For transplant, ask for the donor work-up to be quoted separately from the recipient package.

Treatments offered at Kokilaben Hospital

Common questions

How do I start treatment enquiries from Bengaluru?

Send a summary of the diagnosis with discharge summaries, imaging and pathology reports to the international patient desk. Ask for a written opinion, a treatment plan and an itemised estimate before booking travel.

What is a visa invitation letter?

A letter from the hospital naming the patient, the planned treatment and the expected dates, used to support a medical visa application. It is issued after the plan is agreed, so allow time for the visa itself.

Can a family member travel with me?

Yes. Medical visa regimes generally allow one or two attendants on linked visas. Apply for these at the same time as the patient's visa rather than afterwards, since adding an attendant later is slower.

What should an estimate include?

Room category, assumed intensive care days and the rate beyond them, named implants or devices, whether pre-admission tests and consultant fees are included, and what a complication would add.

When should I arrive relative to surgery?

Two to three days before the planned admission for elective surgery, which allows blood tests, imaging and the anaesthetic review to be completed without pushing back the theatre date.

How are payments handled?

Estimates are usually payable before admission, with the balance settled at discharge and unused deposits refunded. Confirm accepted currencies and transfer details in writing, and keep every receipt for insurance claims.

Where should I stay during treatment?

Andheri, Juhu and Vile Parle are all close to the hospital and the airport. Serviced apartments are usually better value than hotels beyond a week, and a kitchen helps if you are on a restricted diet.

How long should I budget in Mumbai?

About two weeks for routine surgery, three to four weeks for cardiac surgery, several consecutive weeks for radiation therapy, and a month or more after transplant. Keep accommodation extendable.

Will my insurance pay directly?

Indian insurers and third-party administrators usually offer cashless approval for planned admissions. Overseas insurers more often reimburse afterwards, and many exclude planned treatment abroad, so confirm in writing first.

Are interpreters available?

Yes, for the commoner languages among international patients. Ask for an interpreter to be present specifically for consent discussions, where precision matters most.

What costs are not on the hospital estimate?

Local transport, food, an attendant's accommodation, medicines bought after discharge, and any extra days beyond the planned stay. Budget a contingency of at least several days on top of the quoted figure.

What records should I take home to Bengaluru?

Discharge summary, operation note, histopathology and molecular reports, imaging on disc, exact drug and dose records, implant cards, and a written follow-up schedule with a named local doctor who has agreed to it.